Privacy Policy

1. Introduction

Le Createur (“Le Createur”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

Le Createur operates under The Stylist’s Guide Pty Ltd. All customer data collected by Le Createur is owned, managed, and controlled by The Stylist’s Guide Pty Ltd..

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Who We Are

Le Createur is a business operating under The Stylist’s Guide Pty Ltd..

Any personal information collected through Le Createur is collected on behalf of and remains the property of The Stylist’s Guide Pty Ltd.

For the purposes of this Privacy Policy, references to “we”, “our”, and “us” include Le Createur and The Stylist’s Guide.

3. What Personal Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Business name

  • Postal or billing address

  • Payment and transaction information

  • Social media profiles or usernames

  • Website details

  • Service enquiries and correspondence

  • Marketing preferences

  • Any other information you voluntarily provide

We may also collect non-identifiable information, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookie and analytics information

4. How We Collect Personal Information

We may collect personal information when you:

  • Visit our website

  • Complete an enquiry or contact form

  • Book a consultation or service

  • Purchase products or services

  • Subscribe to newsletters or marketing communications

  • Contact us by phone, email, or social media

  • Participate in events, promotions, or surveys

Where reasonable and practical, we will collect personal information directly from you.

5. Why We Collect Personal Information

We collect personal information to:

  • Provide products and services

  • Process payments and transactions

  • Communicate with clients and prospective clients

  • Respond to enquiries and support requests

  • Deliver marketing communications and promotions

  • Improve our services and customer experience

  • Manage our business operations

  • Comply with legal and regulatory obligations

6. Ownership of Customer Data

All customer data collected through Le Createur is owned by The Stylist’s Guide.

By engaging with Le Createur, you acknowledge and agree that your information may be stored, managed, processed, and used by The Stylist’s Guide for business, operational, administrative, marketing, and legal purposes.

7. Disclosure of Personal Information

We do not sell personal information to third parties.

We may disclose personal information to:

  • The Stylist’s Guide and its authorised personnel

  • Contractors, consultants, and service providers who assist our business operations

  • Payment processors and financial institutions

  • IT, software, website hosting, and cloud service providers

  • Professional advisers, including accountants and legal advisers

  • Government agencies, regulators, or law enforcement authorities where required by law

We take reasonable steps to ensure that third-party providers handle personal information securely.

8. Direct Marketing

We may use your personal information to provide information about our services, events, products, promotions, and opportunities that may be relevant to you.

You may opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link in our emails; or

  • Contacting us directly.

9. Overseas Disclosure

Some of our service providers may store or process information outside Australia.

Where personal information is disclosed overseas, we will take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy requirements.

10. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

  • Secure cloud-based systems

  • Password protection

  • Access controls

  • Secure payment processing systems

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.

11. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made using the contact details below.

We may require verification of identity before providing access.

12. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and understand how visitors use our website.

You may disable cookies through your browser settings, although some website features may not function correctly as a result.

13. Complaints

If you believe we have breached the Australian Privacy Principles or have concerns about how we handle your personal information, please contact us first so we can investigate and attempt to resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be available through our website and will include the effective date of the latest revision.

15. Contact Us

Le Createur
Operating under The Stylist’s Guide Pty Ltd.

Email: LECREATEUR.ADL@GMAIL.COM
Website: LECREATEUR.COM.AU

For privacy-related enquiries, requests, or complaints, please contact us using the details above.